Job: Business/IT Systems Analyst

Title Business/IT Systems Analyst
Start Date 2015-01-19
Location US-IL-Chicago
Job Information

Position Description/Responsibilities:

CAI an Equal Opportunity Employer is looking to hire a Business Systems Analyst.


Provide first and second level technical and customer support

Triage and prioritize support requests

Enter incidents into tracking database for knowledge management and client reporting


The successful candidate will ultimately be responsible to meet operational queries/questions from financial analyst/accountants.  The candidate will over time become the SME on a accounting system of record for this engagement.

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The candidate should enjoy working in a fast paced environment and be committed to getting the job done.

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The candidate will also become involved with development stories in an hybrid agile environment.


Position Requirements/Technical Skills:

background or experience in financial / accounting domain – Preferable Financial Investment

– excellent communication skills in dealing with customer to understand business requests or requirements.

– experience working in an Agile environment;

– comfortable working on multiple tasks and juggling priorities to make progress on all assigned efforts.

– understands what goes into a writing requirements/acceptance criteria that are not ambiguous and lead to errors in UTA or Production.


Must Haves

Experience working in a technical support environment, preferably in the financial sector

A willingness and ability to learn new concepts quickly and ask questions freely

BA in business and/or IT or equivalent work experience and training

Working knowledge of SQL, Windows, Office

Ability to comfortably work both independently with minimal supervision and in a team-oriented environment

Some schedule flexibility when issues arise

Able to pass required background/drug checks


Nice to have

Financial/banking/trading experience or education

Strong SQL skills

Experience in a .NET environment

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